Can you explain how Shopify handles security for online stores?

Absolutely! Shopify takes security seriously, given that it’s a platform handling thousands of online stores, sensitive customer data, and payment information. Here’s a breakdown of how Shopify manages security for its users:


1. PCI Compliance

Shopify is Level 1 PCI DSS compliant, which is the highest level of compliance. This means:

  • They securely handle cardholder data.

  • You, as a merchant, don’t need to worry about setting up your own PCI compliance if you use Shopify Payments or their checkout.


2. SSL Certificates

Every Shopify store gets a free SSL certificate:

  • Encrypts all data transferred between your site and your customers.

  • Ensures secure checkout and protects sensitive information (like credit card numbers and login credentials).

3. Secure Infrastructure

Shopify runs on a highly secure, cloud-based infrastructure:

  • Hosted on globally distributed servers (via Google Cloud or similar providers).

  • Firewalls and intrusion detection systems monitor and protect the network.

  • They implement least privilege principles for access internally.

4. App and Theme Review

Shopify has:

  • A strict app review process before an app is listed in the Shopify App Store.

  • A theme store review process to ensure themes are safe and meet coding standards.

5. Continuous Monitoring

  • Shopify employs a dedicated security team that monitors systems 24/7.

  • They use automated tools and threat detection systems.

  • They actively scan for vulnerabilities and patch them quickly.

6. Account Security Features

  • Two-Factor Authentication (2FA) for store admin accounts.

  • Options to manage staff permissions and access levels.

  • Alerts for suspicious login activity.

7. Payment Security

  • If using Shopify Payments, all transactions are protected and compliant.

  • Third-party payment providers must also be PCI compliant.

8. Bug Bounty Program

Shopify runs a bug bounty program on HackerOne, inviting ethical hackers to find vulnerabilities and report them for rewards.

 TL;DR

Shopify handles security across multiple layers: infrastructure, application, data encryption, and user access. They aim to make it as hands-off for store owners as possible, while still providing robust tools and protections.